Hard to find a substitute VPN that is better than Mullvad - anywhere

First rate security, no shilling themselves around on the Internet with aggressive ad campaigns. Quiet, competent and serious. Look into their VPN and you'll find all the important features. Sometimes it can take a day for support to get back to you, but when they do it is never with some obviously stupid answer that wastes your time. They try to really solve the problem. Have used their service for several years, and won't be leaving soon.

Łatwy w obsłudze dla początkujących!

Nawet dla nowego użytkownika usług takich jak ta uruchomienie programu jest naprawdę proste. Nie miałem z nim żadnych problemów do tej pory, i polecam ten program każdemu, kto myśli o użyciu sieci VPN po raz pierwszy. Tylko jeden problem jaki odkryłem polega na tym, że niezbędny będzie klient VPN systemu Windows do przeprowadzenia wstępnej konfiguracji przed pierwszy połączeniem. Gdy tylko przez to przebrnąłem, reszta okazała się naprawdę prosta. Przez cały tydzień oglądałem filmy z amerykańskiego Netfliksa!

Technically superior to a lot of other services, but then out of left field, comes a surprise you weren't expecting.

I liked this service, but I won't beg. I opted for a years service and tried to pay them. The transaction was refused. "Too many transactions and it was too soon to renew" the error message read."

Really shady VPN when it comes to money. Horrible customer support.

First, I have to mention the VPN service itself is okay. It usually works okay, has lots of servers to choose from and is relatively stable. It's worth nothing however that if you use Vypr from China, there has been a lot of downtime lately (late 2018 to early 2019), sometimes up to 3 weeks at a time. Now, my big complaint is that they seem to have really shady business practices with paying customers. I first registered with VyprVPN in 2014 with what they called at the time a PRO account, paying $99.99/year for the service. In 2017, the PRO service was discontinued and replaced with what they call the PREMIUM service, costing $80/year. Problem is, they never informed me or other customers by email about this so, if you didn't personally change from PRO to Premium in account settings, you would still be paying $99.99 yearly for their $80 Premium service, which I did until today. When I contacted their customer service about this, all they could manage to say was that it wasn't their responsibility to change their customer's payment plan and that they could do nothing about the extra money I had been paying them for the last 2 years. So, for the last 2 years, I paid VyprVPN either $19.99 or $39.98 extra that I didn't have to pay (depending on when in 2017 they switched from PRO to Premium). Might not seem like a lot but when you consider that they probably have thousands + customers and that I'm unlikely to be the only one with this problem...Terrible service!