I order butterflyVPN on October 16,2018. I received it around early November. It worked fine for the first month and then it stopped working. I tried to contact tech support or any staff, but no response at all. My Order Confirmed by ButterflyVPN: #10000210

I've had their home router for several months which was very good, and very convenient. Would be particularly suitable for a non-techie as no setup and no updating necessary, as it was done automatically. BUT... In January 2019 it suddenly stopped. No explanation and no contact.

I wish it were an option to give this a 0 because the service is an absolute scam!! I received the VPN wifi router and it didn't work. When I reached out, they responded after 1 week that they couldn't service my order. It says that there is a money back guarantee but no one will give me the information on how to return it. This is not a legitimate business so do not waste your money on buying any of their products because they don't work.